Minutes Matter — So Do Calm Voices
Our emergency line is staffed by pediatric nurses around the clock. They triage by phone in minutes: what you can handle at home, what needs our urgent room now, and what needs the ER — with an ambulance coordinated if it does.
- 24/7 phone triage by a pediatric RN, average answer under 2 minutes
- Urgent receiving room with oxygen, nebulizers & crash cart
- Anaphylaxis, asthma, croup, febrile seizure protocols drilled monthly
- Direct transfer agreements with two Baltimore ERs
Call Us First for These — We'll Direct You in Seconds
Fever & breathing
Fevers over 102°F, croupy cough, wheezing, or rapid breathing — we assess severity and start treatment on arrival.
Injuries & falls
Head bumps, deep cuts, sprains, and suspected fractures — stabilized here, imaged fast through our radiology partners.
Allergy & ingestion
Hives, swelling, suspected anaphylaxis, or swallowed objects — epinephrine and protocols ready before you arrive.
Your Child's Records Are Already on Screen
Enrolled families skip the paperwork panic: allergies, medications, and history appear the moment you call, so triage starts with answers instead of questions.
Emergency? Don't Wait — Call Now
24/7 emergency line with critical-care ambulance on standby.